Accenture careers Buyer Service
Job Description
Ability required: Question Administration – Buyer Service Expertise Assist
Designation: Buyer Service New Affiliate
Job Location: Hyderabad
{Qualifications}: Any Commencement
Years of Expertise: 0 to 1 years
About Accenture
Accenture is a worldwide skilled companies firm with main capabilities in digital, cloud and safety. Combining unmatched expertise and specialised abilities throughout greater than 40 industries, we provide Technique and Consulting, Expertise and Operations companies, and Accenture Music— all powered by the world’s largest community of Superior Expertise and Clever Operations facilities. Our 699,000 individuals ship on the promise of know-how and human ingenuity every single day, serving shoppers in additional than 120 international locations. We embrace the ability of change to create worth and shared success for our shoppers, individuals, shareholders, companions and communities.Go to us at www.accenture.com
What would you do?
You may be aligned with our Buyer Assist vertical and assist us in managing/ resolving clients question, dealing with escalations and complaints of the dissatisfied clients & giving finest resolutions. Additionally, you will be answerable for closing the fault and complaints inside SLA's. The Question Administration crew is accountable for the Inbound/Outbound calls and e-mail/chat help to resolve buyer points. This position is aligned to our Buyer Service Expertise Assist crew which works on offering technical help on using particular techniques, software program and infrastructure and in troubleshooting of technical issues.
What are we on the lookout for?
• Buyer Service Expertise Assist
• Potential to carry out underneath stress
• Potential to work nicely in a crew
• Adaptable and versatile
• Agility for fast studying
• Dedication to high quality
• Buyer Service Administration
Roles and Duties
• On this position you’re required to unravel routine issues, largely by way of precedent and referral to normal pointers
• Your anticipated interactions are inside your individual crew and direct supervisor
• You may be offered detailed to reasonable degree of instruction on every day work duties and detailed instruction on new assignments
• The choices that you simply make would impression your individual work
• You may be a person contributor as part of a crew, with a predetermined, targeted scope of labor
• Please notice that this position might require you to work in rotational shifts
Accenture careers Buyer Service. Potential to carry out underneath stress. Potential to work nicely in a crew. Adaptable and versatile. fast studying