Infosys is hiring for Customer Support

About Infosys

Infosys is a worldwide chief in next-generation digital companies and consulting. Established in 1981, Infosys is a NYSE listed international consulting and IT companies firm with greater than 250k workers. From a capital of US$250, we have now grown to develop into a US$13.56 billion (This fall FY21 revenues) firm with a market capitalization of roughly US$79.74 billion.


  • To enhance buyer confidence being empathetic to a wide range of new and skilled learners wants.
  • Assist to implement and enhance processes and procedures inside the group permitting robust service targeted deliverables.
  • Actively help buyer queries on normal enquiry, activations, achievement, disputes guaranteeing they’re dealt with inside an agreed time restrict, inside agreed processes and in knowledgeable and buyer delicate method.
  • To take part in an on name, offering a 24 hours, first line help service to prospects
  • Escalate a difficulty in accordance with the corporate escalation processes.
  • Guarantee Buyer Service Stage Agreements are met or exceeded;
  • Reply to buyer enquiries in a well timed and environment friendly method;
  • Guarantee acceptable documentation of the interplay on the client’s account within the prescribed format
  • Execute transactions as per prescribed tips and timelines
  • Guarantee buyer/consumer confidentiality and information safety always


  • Any Graduate can apply

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