KPMG is hiring for Analyst – ServiceNow

About KPMG

KPMG is a worldwide skilled companies agency that gives audit, tax, and advisory companies to purchasers in numerous industries. With a presence in over 146 nations, KPMG presents a variety of companies to assist companies navigate the challenges of at present’s complicated and dynamic enterprise surroundings. Their experience consists of monetary and danger administration, cybersecurity, digital transformation, and sustainability, amongst others. KPMG is dedicated to delivering high quality companies to its purchasers and serving to them obtain their enterprise goals. They’ve a popularity for offering revolutionary options and thought management to assist purchasers keep forward of the competitors. Their proficient and numerous workforce is devoted to delivering distinctive service and creating long-lasting relationships with their purchasers.


Key {Qualifications}:

  • 0 to 2 years of expertise within the design, transition, or operational facets of IRM, GRC, and Cyber SecOps processes.
  • Proficiency in enterprise evaluation and the configuration or administration of IRM and SecOps modules throughout the ServiceNow Platform.
  • Familiarity with the Scrum Methodology.
  • Profound understanding of System Improvement Life Cycle (SDLC) processes, together with consumer requirement evaluation and system design.
  • Experience in organizational and time administration expertise, exhibiting the power to prioritize duties. A self-starter able to working independently with minimal supervision.
  • Earlier expertise as a Enterprise Analyst with different GRC instruments or platforms equivalent to Archer, MetricStream, Open Pages, and many others.
  • Robust interpersonal expertise to facilitate negotiations, resolve conflicts amongst mission stakeholders (each purchasers and inside workforce members).
  • Demonstrated sturdy analytical expertise to critically consider info from numerous sources and reconcile conflicts.
  • Skillful at decomposing high-level info into detailed insights.
  • Proficiency in facilitating necessities gathering workshops and offering coaching to purchasers and inside workforce members.
  • Utilization of industry-recognized applied sciences to reinforce the work surroundings.
  • Confirmed expertise in efficient communication throughout all organizational ranges, together with senior administration.


As a ServiceNow IRM and SecOps Enterprise Analyst, your duties could embody the next areas:

  1. Collaborate with enterprise customers to comprehensively collect necessities and rework them into enterprise specs, making certain alignment with enterprise performance.
  2. Completely doc workflows and evaluation outcomes, acquiring consumer sign-off on specs.
  3. Help the technical workforce in translating utility performance into utility structure, crafting a complete enterprise performance necessities assertion.
  4. Function the bridge between enterprise directives, targets, and the technical workforce, representing the enterprise’s operational administration. Handle expectations and outline metrics for enterprise satisfaction.
  5. Devise and execute check plans to make sure the right implementation of enterprise necessities and purposeful specs, assembly ROI goals.
  6. Grasp long-term enterprise goals and suggest methods for his or her realization, doubtlessly introducing course of improvements via acceptable expertise.
  7. Assist the enterprise’s enterprise operations workers in content material improvement and supplies creation. Present suggestions for enhancements and establish new enterprise necessities.
  8. Apply information of system capability to evaluate mission feasibility.
  9. Keep up to date on new {hardware} and software program developments, suggesting upgrades for sustaining operational effectivity.
  10. Collaborate with IT utility analysts and programmers as essential.
  11. Analyze departmental manufacturing and redesign workflows if essential.
  12. Develop, edit, and keep working procedures and requirements manuals.
  13. Function a advisor for work measurement, system research, or cost-effectiveness evaluation.
  14. Provide help to exterior organizations to enhance inside procedures useful to the enterprise.
  15. Conduct coaching periods to implement new or improved programs and procedures.
  16. Conduct conferences throughout numerous administration ranges for shows, opinions, approval of suggestions, and many others.
  17. Exceed or meet the enterprise’s efficiency requirements, particularly within the areas of process improvement and evaluation.
  18. Undertake further duties as assigned.
  19. Determine potential areas the place present enterprise service insurance policies and procedures require modification or new ones want improvement. Present suggestions in these areas.


  • Most popular training: BE/BTech, ME/MTech graduates.
  • Most popular certifications (not necessary):
    • ServiceNow Licensed System Administrator (particular module: presales/microcertifications is a must have).
    • Enterprise Analyst certification: IIBA, PMI (PBA), or equal.
    • CISA, CISM.
    • ISO 27001.

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