ORACLE- SUPPORT ANALYST

ABOUT ORACLE

An Oracle occupation can span industries, roles, Worldwide areas and cultures, supplying you with the possibility to flourish in new roles and innovate, whereas mixing work life in. Oracle has thrived by way of 40+ years of change by innovating and dealing with integrity whereas delivering for the very best companies in almost every enterprise.

With a view to nurture the experience that makes this happen, we’re devoted to an inclusive custom that celebrates and values quite a few insights and views, a workforce that conjures up thought administration and innovation.

Oracle supplies a extraordinarily aggressive suite of Employee Benefits designed on the concepts of parity, consistency, and affordability. The overall package deal deal accommodates positive core elements paying homage to Medical, Life Insurance coverage protection, entry to Retirement Planning, and way more. We moreover encourage our employees to engage inside the custom of giving once more to the communities the place we keep and do enterprise.

At Oracle, we take into account that innovation begins with selection and inclusion and to create the long term we would like experience from quite a few backgrounds, views, and skills. We be sure that folks with disabilities are provided reasonably priced lodging to effectively participate inside the job utility, interview course of, and in potential roles. to hold out important job capabilities.

That’s why we’re devoted to creating a workforce the place all folks can do their most interesting work. It’s when everyone’s voice is heard and valued that we’re impressed to transcend what’s been carried out sooner than.

Oracle is an Equal Employment Various Employer*. All licensed candidates will get hold of consideration for employment with out regard to race, color, religion, intercourse, nationwide origin, sexual orientation, gender id, incapacity and guarded veterans’ standing, or one other attribute protected by regulation. Oracle will ponder for employment licensed candidates with arrest and conviction info pursuant to related regulation.

SUPPORT ANALYST – JD

As a member of the Help group, you will resolve post-sales purchaser inquiries by means of phone and digital means. Your focus is to supply stage two assist along with disadvantage resolution inside printed targets using the Data Base, write product documentation, use Internet Belongings, and Lab Testing, and so forth. to resolve factors.

RESPONSIBILITIES

On this perform, you will current steering and precise time resolution on a wide range of technical and non-technical purchaser factors along with, nonetheless not restricted to: product compatibility and configuration, license reconciliation, assist entitlements and validation, invoice and transport inquiries, digital assist troubleshooting and product availability. Take care of open service requests that are dispatched, implement fixes, (i.e. writing SQL scripts, and doc the case for escalation), analyze the {{hardware}} or software program program disadvantage and write case notes inside the monitoring system. Work is semi-routine in nature. Help is also delivered by means of digital channels (internet, e-mail, and so forth.) or phone. Place might go in a reputation center environment as wished. Moreover, you will be the aim of contact for model spanking new shoppers, introducing and educating them on Oracle as a complete. Moreover, you’ll have the possibility to attain info of specific product areas inside our core utilized sciences and/or functions.

SKILLS

Microsoft Office

QUALIFICATIONS

Any Graduate can apply.

HOW TO APPLY?

• To make use of for a job, study by way of all information provided on the job itemizing internet web page rigorously.
• Seek for the apply hyperlink on the job itemizing internet web page, usually located someplace on the net web page.
• Clicking on the apply hyperlink will take you to the company’s utility portal.
• Enter your personal particulars and one other information requested by the company inside the utility portal.
• Pay shut consideration to the instructions provided and fill out all very important fields exactly and totally.
• Double-check all the info provided sooner than submitting the equipment.
• Make sure that your contact information is correct and up-to-date, and exactly mirror your {{qualifications}} and experience.
• Submitting an utility with incorrect or incomplete information may damage your potentialities of being chosen for an interview.

APPLY NOW

Thank You.☺️

Kindly Share to your FRIENDS!