ABOUT SUTHERLAND
Sutherland is an experience-led digital transformation firm. Our mission is to ship exceptionally engineered experiences for patrons and workers right this moment, that proceed to thrill tomorrow. For over 35 years, we now have cared for our purchasers’ prospects, delivering measurable outcomes and accelerating progress. Our proprietary, AI-based merchandise and platforms are constructed utilizing sturdy IP and automation. We’re a group of worldwide professionals, operationally efficient, culturally meshed, and dedicated to our purchasers and to 1 one other. We name it One Sutherland.
BUSINESS CONTINUITY MANAGER – JD
- Enterprise Continuity and Catastrophe Restoration SME.
- Keep BCP skilled certification (DRII and or ISO 22301)
- 24/7/365 availability for main service disrupting occasions
- Drive the continued maturation of Sutherland’s Enterprise Continuity Program by way of growth and supply of curricula stressing internationally accepted requirements for Enterprise Continuity Administration.
- Present written Enterprise Continuity and Catastrophe Restoration Plans for all SGS international enterprise operations and handle the ensuing portfolio of paperwork in Fusion Threat Administration software to make sure accuracy by way of incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI requirements.
- Keep and distribute web site/regional dashboards related to BCM metrics
- Conduct quarterly conferences with Sr. Administration as to BCP standing of accounts below purview
- Present logistical help for Disaster Administration Group together with coordinating conferences, communications, and documentation of occasions.
- Devise and implement cost-effective enterprise resiliency methods to make sure survivability of the group within the occasion of catastrophic disruption of enterprise operations. Technique growth contains organizational response to catastrophe at Enterprise, Regional, Web site and BOP Ranges
- Coordinate and conduct on-site Catastrophe Restoration take a look at workout routines to validate SGS’s capacity to satisfy documented restoration targets.
- Conduct Vulnerability Assessments as required (inside and mission crucial vendor services)
- Enterprise Continuity and Catastrophe Restoration SME.
- Keep BCP skilled certification (DRII and or ISO 22301)
- 24/7/365 availability for main service disrupting occasions
- Drive the continued maturation of Sutherland’s Enterprise Continuity Program by way of growth and supply of curricula stressing internationally accepted requirements for Enterprise Continuity Administration.
- Present written Enterprise Continuity and Catastrophe Restoration Plans for all SGS international enterprise operations and handle the ensuing portfolio of paperwork in Fusion Threat Administration software to make sure accuracy by way of incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI requirements.
- Keep and distribute web site/regional dashboards related to BCM metrics
- Conduct quarterly conferences with Sr. Administration as to BCP standing of accounts below purview
- Present logistical help for Disaster Administration Group together with coordinating conferences, communications, and documentation of occasions.
- Devise and implement cost-effective enterprise resiliency methods to make sure survivability of the group within the occasion of catastrophic disruption of enterprise operations. Technique growth contains organizational response to catastrophe at Enterprise, Regional, Web site and BOP Ranges
- Coordinate and conduct on-site Catastrophe Restoration take a look at workout routines to validate SGS’s capacity to satisfy documented restoration targets.
- Conduct Vulnerability Assessments as required (inside and mission crucial vendor services)
- Enterprise Continuity and Catastrophe Restoration SME.
- Keep BCP skilled certification (DRII and or ISO 22301)
- 24/7/365 availability for main service disrupting occasions
- Drive the continued maturation of Sutherland’s Enterprise Continuity Program by way of growth and supply of curricula stressing internationally accepted requirements for Enterprise Continuity Administration.
- Present written Enterprise Continuity and Catastrophe Restoration Plans for all SGS international enterprise operations and handle the ensuing portfolio of paperwork in Fusion Threat Administration software to make sure accuracy by way of incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI requirements.
- Keep and distribute web site/regional dashboards related to BCM metrics
- Conduct quarterly conferences with Sr. Administration as to BCP standing of accounts below purview
- Present logistical help for Disaster Administration Group together with coordinating conferences, communications, and documentation of occasions.
- Devise and implement cost-effective enterprise resiliency methods to make sure survivability of the group within the occasion of catastrophic disruption of enterprise operations. Technique growth contains organizational response to catastrophe at Enterprise, Regional, Web site and BOP Ranges
- Coordinate and conduct on-site Catastrophe Restoration take a look at workout routines to validate SGS’s capacity to satisfy documented restoration targets.
- Conduct Vulnerability Assessments as required (inside and mission crucial vendor services)
QUALIFICATIONS
- Present on-site experience/help to Service Supply and Enterprise Growth for consumer visits in any/all of SGS’s services.
- Outline, doc, implement, and educate workers on processes and procedures for efficient Incident Administration.
- Be on-site and coordinate the communications course of throughout service impacting occasions globally
- Upon request; present help to TCO to provide all documentation relative to outage occasions from detection to Root Trigger Evaluation
- Plan, execute, be on-site, doc and talk all main Change Administration occasions for Enterprise Programs together with creating affect mitigation methods per particular person consumer necessities no matter geographic location
- Advert-hoc Challenge Administration
- Liaison between IT and SGS administration/Shopper administration/Vendor administration to speak standing of mitigation methods developed throughout Root Trigger Evaluation documentation course of
- Collaborate with counterparts in SGS to facilitate a world normal for processes and procedures which might be aligned with strategic objectives of SGS and meet the necessities of the worldwide consumer base
ADDITIONAL INFORMATION
All of your data can be stored confidential based on EEO tips.