Sutherland is hiring for Business Continuity Manager 

About Sutherland

Sutherland is an experience-led digital transformation firm. Our mission is to ship exceptionally engineered experiences for patrons and staff at present, that proceed to thrill tomorrow. For over 35 years, we’ve got cared for our purchasers’ prospects, delivering measurable outcomes and accelerating progress. Our proprietary, AI-based merchandise and platforms are constructed utilizing sturdy IP and automation. We’re a workforce of worldwide professionals, operationally efficient, culturally meshed, and dedicated to our purchasers and to 1 one other. We name it One Sutherland.

Job Description

  • Enterprise Continuity and Catastrophe Restoration SME.
  • Preserve BCP skilled certification (DRII and or ISO 22301)
  • 24/7/365 availability for main service disrupting occasions
  • Drive the continued maturation of Sutherland’s Enterprise Continuity Program via growth and supply of curricula stressing internationally accepted requirements for Enterprise Continuity Administration.
  • Present written Enterprise Continuity and Catastrophe Restoration Plans for all SGS international enterprise operations and handle the ensuing portfolio of paperwork in Fusion Danger Administration software to make sure accuracy via incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI requirements.
  • Preserve and distribute web site/regional dashboards related to BCM metrics
  • Conduct quarterly conferences with Sr. Administration as to BCP standing of accounts beneath purview
  • Present logistical help for Disaster Administration Group together with coordinating conferences, communications, and documentation of occasions.
  • Devise and implement cost-effective enterprise resiliency methods to make sure survivability of the group within the occasion of catastrophic disruption of enterprise operations.  Technique growth consists of organizational response to catastrophe at Enterprise, Regional, Website and BOP Ranges
  • Coordinate and conduct on-site Catastrophe Restoration check workouts to validate SGS’s capacity to satisfy documented restoration targets.  
  • Conduct Vulnerability Assessments as required (inside and mission vital vendor amenities)
  • Enterprise Continuity and Catastrophe Restoration SME.
  • Preserve BCP skilled certification (DRII and or ISO 22301)
  • 24/7/365 availability for main service disrupting occasions
  • Drive the continued maturation of Sutherland’s Enterprise Continuity Program via growth and supply of curricula stressing internationally accepted requirements for Enterprise Continuity Administration.
  • Present written Enterprise Continuity and Catastrophe Restoration Plans for all SGS international enterprise operations and handle the ensuing portfolio of paperwork in Fusion Danger Administration software to make sure accuracy via incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI requirements.
  • Preserve and distribute web site/regional dashboards related to BCM metrics
  • Conduct quarterly conferences with Sr. Administration as to BCP standing of accounts beneath purview
  • Present logistical help for Disaster Administration Group together with coordinating conferences, communications, and documentation of occasions.
  • Devise and implement cost-effective enterprise resiliency methods to make sure survivability of the group within the occasion of catastrophic disruption of enterprise operations.  Technique growth consists of organizational response to catastrophe at Enterprise, Regional, Website and BOP Ranges
  • Coordinate and conduct on-site Catastrophe Restoration check workouts to validate SGS’s capacity to satisfy documented restoration targets.  
  • Conduct Vulnerability Assessments as required (inside and mission vital vendor amenities)
  • Enterprise Continuity and Catastrophe Restoration SME.
  • Preserve BCP skilled certification (DRII and or ISO 22301)
  • 24/7/365 availability for main service disrupting occasions
  • Drive the continued maturation of Sutherland’s Enterprise Continuity Program via growth and supply of curricula stressing internationally accepted requirements for Enterprise Continuity Administration.
  • Present written Enterprise Continuity and Catastrophe Restoration Plans for all SGS international enterprise operations and handle the ensuing portfolio of paperwork in Fusion Danger Administration software to make sure accuracy via incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI requirements.
  • Preserve and distribute web site/regional dashboards related to BCM metrics
  • Conduct quarterly conferences with Sr. Administration as to BCP standing of accounts beneath purview
  • Present logistical help for Disaster Administration Group together with coordinating conferences, communications, and documentation of occasions.
  • Devise and implement cost-effective enterprise resiliency methods to make sure survivability of the group within the occasion of catastrophic disruption of enterprise operations.  Technique growth consists of organizational response to catastrophe at Enterprise, Regional, Website and BOP Ranges
  • Coordinate and conduct on-site Catastrophe Restoration check workouts to validate SGS’s capacity to satisfy documented restoration targets.  
  • Conduct Vulnerability Assessments as required (inside and mission vital vendor amenities)

{Qualifications}

  • Present on-site experience/help to Service Supply and Enterprise Improvement for shopper visits in any/all of SGS’s amenities.
  • Outline, doc, implement, and educate employees on processes and procedures for efficient Incident Administration.
  • Be on-site and coordinate the communications course of throughout  service impacting occasions globally
  • Upon request; present help to TCO to supply all documentation relative to outage occasions from detection to Root Trigger Evaluation
  • Plan, execute, be on-site, doc and talk all main Change Administration occasions for Enterprise Programs together with creating impression mitigation methods per particular person shopper necessities no matter geographic location
  • Advert-hoc Undertaking Administration
  • Liaison between IT and SGS administration/Shopper administration/Vendor administration to speak standing of mitigation methods developed throughout Root Trigger Evaluation documentation course of
  • Collaborate with counterparts in SGS to facilitate a worldwide customary for processes and procedures which are aligned with strategic targets of SGS and meet the necessities of the worldwide shopper base

Further Info

All of your data will likely be stored confidential in line with EEO tips.

Eligibility

Any Graduate can apply

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